Web Ops & Infrastructure
Your website is your #1 sales tool. We make sure it never lets you down.
We handle the infrastructure behind your website — keeping it fast, secure, and always online — so you can focus on running your business.
- ✓ Stop downtime and "site not found" errors
- ✓ Improve speed for better conversions and rankings
- ✓ Get dependable backups and recovery when things go wrong
Optimized for South African Industry
High-uptime infrastructure for businesses that can't afford to lose leads.
Quick Fix
We diagnose and repair broken forms, SSL errors, DNS failures, slow pages, or deployment issues — fast, with rollback safety built in. Not sure what's wrong? That's fine. We'll find it.
- ✓Your site stays online — even after an update
- ✓Faster pages, better Google rankings, more leads
- ✓Harden Cloudflare (DNS/SSL/WAF) and reduce incident risk.
- ✓If something breaks, we recover it — same day
Secure Site Migration
If your site is on WordPress or unreliable hosting, we move it onto our modern, secure stack — faster pages, zero plugin drama, safe deployments from day one. Note: We don't patch WordPress. We replace it with something that won't break at 11pm before a big day.
- ✓Your site moves off fragile hosting onto our modern stack
- ✓Pages load faster and Google starts finding you again
- ✓Baseline performance/security checks
- ✓Standardized deployments: GitHub + safe rollbacks via Vercel
Managed Ops
Monthly monitoring, updates, backups, security hardening, and priority fixes. You stop thinking about infrastructure. We handle it — and you'll know if anything needs your attention.
- ✓Monitoring, updates, backups, dependency hygiene.
- ✓Security hardening and incident prevention.
- ✓Performance maintenance (speed + conversion hygiene).
- ✓Optional automations (handoffs, lead routing, onboarding).
Automations (The Circuit)
We build lightweight automations that remove manual admin and stop leads from leaking—without buying a massive CRM.
Common Automations
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Lead Capture Routing
Website form submissions are instantly pushed into your CRM or Google Sheets.
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Instant Auto-Replies
Customers receive branded confirmation emails the second they reach out.
- I
Internal Notifications
Your team gets instantly pinged on Slack, Teams, or WhatsApp when a high-value action occurs.
- C
Calendar Syncing
Booked consultations automatically generate meeting links and update your schedule.
Stop losing leads to manual errors
Automations run quietly in the background, ensuring your customers get instant replies and your team gets notified.
Ask about automations(Included with Managed Ops)
Work & Examples
Real-world technical problems we've solved.
Cloudflare Hardening + Deployment Fix
A client's site was going offline after every update. SSL errors, DNS misconfiguration, no rollback in place. We stabilised DNS, hardened Cloudflare, and set up a safe deploy pipeline. Result: Zero downtime incidents since deployment.
SaaS Platform Landing Page
Designed and deployed a high-converting marketing site using Angular and Tailwind, achieving a perfect 100 Lighthouse performance score
Performance + Conversion Rescue
Performance + Conversion Rescue A Cape Town service business had a 6-second load time and a bounce rate killing their Google rankings. We cleaned the stack, optimised assets, and fixed layout instability. Result: Sub-2s load. Better rankings. No redesign needed. Tags: Performance · SEO · Conversion
Zero-Latency Infrastructure Build
Engineered our own enterprise-grade web ops platform achieving a perfect 100/100 Lighthouse score. Upgraded to Angular 21 Server-Side Rendering (SSR) backed by a Headless Sanity CMS. Implemented state transfer caching and Edge CDN routing to completely eliminate layout shifts and drop First Contentful Paint to 0.38s. Integrated zero-touch Make.com webhooks for automated CRM lead routing.
FAQ
Common questions from business owners.
What do you actually do — are you a web design company?+
We are an infrastructure partner. We don't focus on "designing pages"; we focus on keeping your website and systems stable, secure, fast, and easy to change safely.
Do you provide hosting?+
We manage professional hosting on your behalf or work with your existing host. Our goal is reliability and clear ownership—no finger-pointing when something breaks.
What is a "Secure Site Migration"?+
It is a one-time stabilisation and upgrade process. We migrate your website off fragile hosting (like old WordPress setups) and onto our modern, secure infrastructure. We fix critical performance issues, harden your security, and set up a clean deployment pipeline so your site becomes lightning-fast, stable, and fully owned by you.
What is “Managed Ops”?+
Managed Ops is an ongoing reliability retainer. We keep your site fast, secure, and maintained through monitoring, updates, patching, performance tuning, and priority fixes.
How long does an engagement take?+
A: A Quick Fix is usually 1–3 business days. A Secure Site Migration typically takes 5–10 business days depending on complexity. Managed Ops starts as soon as migration is complete.
Can you work with our current developer or agency?+
Absolutely. We often act as the "engine room" that supports your creative team, handling the server-side operations while they focus on your brand.
Do you work with WordPress sites?+
We don't maintain WordPress. If you're on WordPress, the Secure Site Migration includes moving you onto our modern stack — you keep your content, lose the plugin anxiety.
What exactly is a "Quick Fix"?+
Think of a Quick Fix as a targeted, same-day intervention for your website. We jump in to resolve specific friction points—whether that means repairing a broken contact form, patching a security flaw, optimizing heavy images for faster page loads, or tweaking typography for better mobile legibility. It is the fastest way to instantly improve your user experience and Google performance scores without a full site overhaul.
Book a Call or Request a Fix
Send a message and we'll respond within 1 business day.
Direct Access
Based in Cape Town, serving SMEs across South Africa. When you reach out, you speak directly to the engineer doing the work—no account managers or call centres.
Chat on WhatsApphello@simplicreate.tech